Complaint Letter
  • Complaint Letter About Bad Customer Service Sample


    Last Update: 2019-06-15 15:53:38  Category: Complaint Letter

    [NAME OF ADDRESS*]

    [JOB TITLE]

    [NAME OF COMPANY]

    [COMPANY ADDRESS]


    [DATE]


    Dear [NAME OF ADDRESS*],

    Greetings!

    My name is [name of sender] and i have been a customer of your company for the past [number] years. I have always been content regarding your products and services. However, I have recently come across a less-than-satisfactory encounter with your employee, [name of employee].

    [Discuss details about customer service problem].

    I trust that this is not how the company normally treats its customers and that you will take my concern into consideration with your employee. I am open to discussing the matter further with your company. In which case, I hope that you will respond with better customer service and a solution to prevent this incident from happening again. My contact details are indicated below so that we may come to a settlement regarding this incident.

    I look forward to hearing from your company soon.


    Sincerely.


    [NAME OF CUSTOMER]

    [CONTACT DETAILS]





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