Complaint Letter

[NAME OF ADDRESS*]

[JOB TITLE]

[NAME OF COMPANY]

[COMPANY ADDRESS]

[DATE]

Dear [NAME OF ADDRESS*],

Greetings!

My name is [name of sender] and i have been a customer of your company for the past [number] years. I have always been content regarding your products and services. However, I have recently come across a less-than-satisfactory encounter with your employee, [name of employee].

[Discuss details about customer service problem].

I trust that this is not how the company normally treats its customers and that you will take my concern into consideration with your employee. I am open to discussing the matter further with your company. In which case, I hope that you will respond with better customer service and a solution to prevent this incident from happening again. My contact details are indicated below so that we may come to a settlement regarding this incident.

I look forward to hearing from your company soon.

Sincerely.

[NAME OF CUSTOMER]

[CONTACT DETAILS]