Complaint Letter

[Your Name]

[Your Address]

[Phone Number]

[Email Address]

[DATE]

[Name of Recipient]

[Role or Position in Company]

[Name of Company]

[City, State, Zip Code]

Dear Mr./Ms. [Name of Recipient]

I am writing this letter today to raise my concern about an issue made by your company. I’ve taken this matter up with your management team and would now like to make a formal complaint about the [give the specific supplies delivered to you or your company].

I have patronized your business for [give number of years] and both our companies have had a good business relationship. But on [give date to when the issue was discovered], I have found that [give specific details of the problem that occurred]. This could be due to mishandling by your staff.

I have already paid for the products as evidenced by receipt number [insert receipt number of payment]. I request that either you refund the payment or replace the items as soon as possible.

I remain confident that you would want to rectify this problem immediately, I will be as flexible as I can so as to reach a suitable agreement. Please contact me through my phone number or email.

Yours truly,

[Signature]

[Your Name]

[Your Position in the Company]